Privacy Policy

This Privacy Policy outlines how VISTA (“we,” “us,” or “our”) collects, uses, and shares information through its WhatsApp Business API integration.

Introduction

Vista is dedicated to protecting your privacy. This section explains the general commitment to safeguarding your information when interacting with the WhatsApp Business API.

Information Collection:

This section explains the types of data VISTA collects from users, including:

Contact Information: Collecting your WhatsApp phone number and name.

Message Content: Messages sent to our WhatsApp Business account.

Usage Data: Metrics such as message delivery statuses and read receipts.

 

Information Use:

VISTA uses the collected data for the following purposes:

Providing customer support.

Sending transactional messages, such as order updates.

Improving the services offered.

Complying with legal obligations.

Information Sharing:

This section details the entities with whom VISTA may share user data:

Facebook and Affiliates: For WhatsApp Business API-related services.

Service Providers: External tools like customer support systems.

Law Enforcement Agencies: When required by legal obligations.

Data Storage and Security:

VISTA stores user data on secure servers that adhere to industry standards. Security measures include encryption and access controls to protect your information.

User Rights:

Users have the following rights concerning their personal data:

Accessing and updating personal information.

Opting out of marketing communications.

Requesting the deletion of personal data.

WhatsApp Business API Compliance:

VISTA stores user data on secure servers that adhere to industry standards. Security measures include encryption and access controls to protect your information.

Changes to this Policy:

VISTA reserves the right to modify this Privacy Policy. Any changes will be communicated by updating the policy on this page.

Contact Us:

For any questions or concerns regarding this Privacy Policy, users can contact VISTA at add contact email or phone number.

Our Email

Sales@thevista.one

Call Us

(051 2758408)

Facebook and WhatsApp Compliance:

This Privacy Policy adheres to Facebook’s guidelines for WhatsApp Business API and is subject to Facebook’s own Privacy Policy.

Additional Resources:

Users can refer to the following additional resources for more information:

Facebook Privacy Policy

WhatsApp Business API Terms

Consent:

By interacting  with VISTA’s WhatsApp Business account, users consent to the terms laid out in this Privacy Policy.

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