Refund Policy
Terms of Service
Last Updated: 12/10/2024
Welcome to TheVista.One. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By using TheVista.One, you agree to abide by these Terms and all applicable laws and regulations. We may update these Terms at any time without prior notice, so please review them periodically.
2. Services Overview
TheVista.One offers a range of services, including:
- Software solutions such as SchoolCare, SocialBook, WhatsGrow, and more.
- Web development services in WordPress and React.
- Social media management and marketing.
- HR and recruitment services.
- Other digital tools and SaaS products.
- The scope and details of these services are outlined on our website.
3. User Accounts
Account Creation: To access certain features or services, you may need to create an account.
You agree to provide accurate, current, and complete information during registration.
Account Responsibility
You are responsible for maintaining the confidentiality of your account credentials.
You must notify us immediately if you suspect unauthorized use of your account.
4. Payments and Subscriptions
Pricing: Prices for our services and products are listed on the website. They may change without prior notice, but changes will not affect active subscriptions.
Payment Terms:
Payments must be made on time to avoid service suspension.
For monthly subscriptions, a 10% yearly increment may apply.
Refund Policy
Refunds are subject to our Refund Policy as follows…
Refund Policy
We value your satisfaction and aim to offer a fair and transparent refund process. Please read our refund policy carefully before making a purchase.
For Services related Terms and Conditions and Refund Policy, Please visit this page.
100% Refund Eligibility
We offer a 100% refund under the following conditions:
7-day refund for subscriptions of 1 to 3 months, if requested within 7 days of purchase.
14-day refund for subscriptions of 4 to 12 months, if requested within 14 days of purchase.
No Refund After the Refund Window
After the 7 or 14-day refund window has passed, no refund will be issued under any circumstances, including (but not limited to):
Change of mind.
Non-usage of the product or delayed usage.
Lack of expertise in using the product.
Staff changes or internal company issues.
Claims of dissatisfaction or technical problems after the refund period.
Temporary or minor technical issues.
Training and Support
To ensure smooth usage of our platform, we offer up to 6 hours of one-on-one training for selected products such as SchoolCare.
Support Options:
Free Support: Lifetime email support is available at sales@thevista.one
Dedicated Support: One-on-one training, setup, or technical assistance is available at nominal charges.
Important Notes
Refunds are strictly time-bound and condition-based.
After the refund window expires, support will be provided to resolve any issues, but no refunds will be issued.
By purchasing our services, you agree to the terms of this refund policy.
5. Intellectual Property
Restrictions: You may not reproduce, distribute, or modify our content without prior written consent.
6. User Conduct
By using our services, you agree not to:
- Violate any applicable laws or regulations.
- Use our website to transmit malicious software, spam, or unauthorized advertisements.
- Engage in any activity that disrupts or damages our website or services.
7. Data Privacy and Security
Your use of TheVista.One is governed by our Privacy Policy, which explains how we collect, use, and protect your data
8. Limitations of Liability
We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
Our total liability is limited to the amount you paid for our services in the past 12 months.
9. Termination
We reserve the right to terminate or suspend your access to our website and services if you violate these Terms or engage in any unlawful activities.
10. Third-Party Links and Services
Our website may include links to third-party websites or services. We are not responsible for the content, privacy practices, or operations of third-party sites.
11. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes will be resolved exclusively in the courts.
12. Changes to the Terms
We may update these Terms from time to time. The updated Terms will be posted on this page, with the effective date clearly stated. Continued use of our services signifies your acceptance of the revised Terms.
13. Contact Information
For questions or concerns regarding these Terms, you can contact us at:
Our Email :
sales@thevista.one
Phone number :
0300-8552638
Address :
504, Gulberg Heights, Gulberg Greens, Islamabad
